The UK General Data Protection Regulation (GDPR) - which came into force on May 25th, 2018 - aims to protect the fundamental right to privacy and the protection of the personal data of United Kingdom citizens. One of the key aims and requirements of the GDPR is to keep UK citizens informed of how businesses collect, use, share, secure and process their personal data.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, including name, email, communications, comments, feedback, product reviews, recommendations, and personal profile
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address,
past and current medical information and Emergency contact information. Your personal information will be used for the specific reasons stated below only.
Why do we collect personal information?
We collect such Non-personal and Personal Information for the following
To provide and operate our Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices, newsletters and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Details will also be shared and stored with Gymcatch. All data is stored on secure servers behind a firewall. All card payment details are securely stored with Stripe payments.
How do we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send class or event updates and regular email newsletters. For these purposes we may contact you via email, telephone, text or social media messages.
How can you withdraw consent?
If you do not wish us to process your data anymore, please unsubscribe from our email list and/or contact us at firstname.lastname@example.org
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com
Cookies and Your Wix Site
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.